Fill in each blank with the correct
word. If both words can be used, choose the one that sounds more natural
in each situation:
1. Your room hasn't been (clean/cleaned)
yet.
2. You can check (in/on) from 11:00 AM.
3. Check out (schedule/time) is 12:00 PM.
4. Let me know if you need anything else = Let me know if you (require/request) anything else
5. I can't (see/seem) to find your reservation.
6. Did you make your reservation (online/internet)?
7. Everything is in (good/order) = Everything is alright (= especially when talking about formal matters)
8. Do you have a restaurant on (promises/premises) ( = in or attached to the hotel)
9. We hope you (enjoy/please) your stay.
10. How long will you be (staying/stay)?
2. You can check (in/on) from 11:00 AM.
3. Check out (schedule/time) is 12:00 PM.
4. Let me know if you need anything else = Let me know if you (require/request) anything else
5. I can't (see/seem) to find your reservation.
6. Did you make your reservation (online/internet)?
7. Everything is in (good/order) = Everything is alright (= especially when talking about formal matters)
8. Do you have a restaurant on (promises/premises) ( = in or attached to the hotel)
9. We hope you (enjoy/please) your stay.
10. How long will you be (staying/stay)?
Fill in each blank with the correct
word. If both words can be used, choose the one that sounds more natural
in each situation:
1. I'm sorry, we don't have any
rooms (available/rentable) that weekend.
2. Would you like me to check another (date/schedule) for you?
3. I'm sorry, we're all- (books/booked) ( = we have no free rooms) because of a big conference.
4. I'll need to see your passport, or some other form of (identity/identification).
5. We don't have room (servants/service). ( = We don't bring food, etc. to your room)
6. The concierge will (show/carry) you to your room.
7. There's a (tiny/mini)-bar in every suite.
8. Let me know if I can be of further (assistance/assistant) = Let me know if there's anything else I can do to help
9. Before you arrive = (Prior/Previous) to your arrival
10. We also have a gym which you can use at your (dispersal/disposal).
2. Would you like me to check another (date/schedule) for you?
3. I'm sorry, we're all- (books/booked) ( = we have no free rooms) because of a big conference.
4. I'll need to see your passport, or some other form of (identity/identification).
5. We don't have room (servants/service). ( = We don't bring food, etc. to your room)
6. The concierge will (show/carry) you to your room.
7. There's a (tiny/mini)-bar in every suite.
8. Let me know if I can be of further (assistance/assistant) = Let me know if there's anything else I can do to help
9. Before you arrive = (Prior/Previous) to your arrival
10. We also have a gym which you can use at your (dispersal/disposal).
Fill in each blank with the correct
word. If both words can be used, choose the one that sounds more natural
in each situation:
1. A (concierge/counsellor)
is someone who works at the reception desk.
2. I'll get one of the bellhops to take your (bags/baggage) to your room.
3. Someone (left/gave) a package for you.
4. If a room is "bigger", you can say it's "more (spacious/spatial).
5. I'll have to (console/consult) with the manager = I'll have to discuss it with the manager
6. To reserve a room = To (book/reservation) a room
7. I can't (warrantee/guarantee) (= promise) that the price won't go up.
8. We have really good weekend (deals/offerings) ( = special offers).
9. Would you like me to (request/call) you a taxi?
10. Breakfast is (inclusive/included) in your room rate
2. I'll get one of the bellhops to take your (bags/baggage) to your room.
3. Someone (left/gave) a package for you.
4. If a room is "bigger", you can say it's "more (spacious/spatial).
5. I'll have to (console/consult) with the manager = I'll have to discuss it with the manager
6. To reserve a room = To (book/reservation) a room
7. I can't (warrantee/guarantee) (= promise) that the price won't go up.
8. We have really good weekend (deals/offerings) ( = special offers).
9. Would you like me to (request/call) you a taxi?
10. Breakfast is (inclusive/included) in your room rate
Practice English with us! This
exercise is for hotel concierges, bellhops, reception desk workers, managers,
etc. Fill in each blank with the correct word. If both words can be used,
choose the one that sounds more natural in each situation:
1. The rate for that room is (slightly/lightly)
( = a little) higher.
2. I can (assist/assess) ( = help) you with this.
3. Is there a (trouble/problem) with your room?
4. Are you having (trouble/problem) opening the door?
5. We offer (washing/laundry) service for our guests.
6. This service is (given/provided) as part of your room rate.
7. Breakfast is not included in the price. You will have to pay (extra/money) for it.
8. We offer 24- (hour/hours) room service.
9. The word "amenities" refers to "comforts" or (conveniences/conventions). These may include a pool, a sauna, a restaurant, etc.
10. We have an (indoor/inside) pool for our guests.
2. I can (assist/assess) ( = help) you with this.
3. Is there a (trouble/problem) with your room?
4. Are you having (trouble/problem) opening the door?
5. We offer (washing/laundry) service for our guests.
6. This service is (given/provided) as part of your room rate.
7. Breakfast is not included in the price. You will have to pay (extra/money) for it.
8. We offer 24- (hour/hours) room service.
9. The word "amenities" refers to "comforts" or (conveniences/conventions). These may include a pool, a sauna, a restaurant, etc.
10. We have an (indoor/inside) pool for our guests.
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